MTRParts.com (the "Website") is an online platform operated by maa ugratara accessories Pvt. Ltd. ("Company"), which offers a wide range of car spare parts. The Website does not own or control any automobile makes, models, or spare parts brands.
All names, trademarks, logos, or images associated with car makes, marques, models, submodels, modifications, and variants are the property of their respective OEMs (Original Equipment Manufacturers). MTRParts.com has no affiliation with these manufacturers.
The Company does not endorse any aftermarket or replacement car parts and makes no claims regarding their authenticity as genuine or OEM-approved parts. MTRParts.com simply acts as a facilitator in the sale of spare parts, and it is not acting on behalf of the OEM or any supplier.
All car images, logos, and related media displayed on the Website are owned by their respective trademark holders. These images have been sourced from publicly available resources and websites considered to be in the public domain. If you believe any image, text, or media infringes your rights, please contact us, and we will remove the content after verification of the claim.
The Company offers a marketplace through its Website and Application (collectively referred to as the "Platform"), where products are presented according to customer preferences, searches, or filters. No product is intentionally prioritized unless specifically stated. It is up to the customer to decide which products to purchase based on their preferences.
MTRParts.com is a registered entity in India and operates under Indian laws. It serves as a marketplace connecting buyers and sellers, facilitating sales. The Company does not sell products directly and is not responsible for transactions, payment disputes, or issues between buyers, sellers, logistics providers, or any other parties involved in the transaction.
While the Company makes efforts to resolve any issues arising between the parties, it does not take responsibility for any communication failures, payment concerns, or other related issues. The Company is not accountable for any delays, price changes, or other actions resulting from third-party involvement, including vendors, logistics providers, or customers.
The Platform utilizes third-party technologies and services, and the Company is not liable for any technical issues, malfunctions, or internet/network-related problems that may affect the Platform's functionality. This includes, but is not limited to, issues with telephone lines, computer networks, servers, or software.
MTRParts.com is not liable for any incorrect or misleading information provided by sellers or manufacturers, or for any misuse of such information by customers.
Any value-added services offered by MTRParts.com are provided in collaboration with third-party partners. Products sold through MTRParts.com are provided "as is" based on the terms and conditions of the seller or manufacturer, with the Company acting solely as an enabler.
International payments are accepted, but deliveries are restricted to within India. Orders with international delivery addresses will be canceled, and a 5% refund fee will be applied.
MTRParts.com may use automatic recommendations for aftermarket or replacement parts based on data provided by third parties. In case of incorrect recommendations, customers may return the parts with an explanation of the error.
The Platform is not responsible for misidentifications by buyers, and sellers are under no obligation to accept returns due to errors made by the buyer.
Feedback regarding incorrect car configurations, part compatibility issues, or any other mistakes is welcomed. Customers are encouraged to report such issues for improved service.
